Cookie Policy

Last updated: July 26, 2026

This Cookie Policy explains what cookies are, how PromoPlay Labs Inc. ("PromoPlay", "we", "our", or "us") uses cookies on our website (promoplay.ca) and related services, and your choices regarding cookies.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how visitors use their site.

2. Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for the website to function. They enable core features such as user authentication, session management, and security. These cannot be disabled without making the website unusable.	Session / Persistent
Functional Cookies	Remember your preferences and settings (such as language, theme, or logged-in state) to provide a more personalized experience.	Persistent
Analytics Cookies	Help us understand how visitors interact with our website by collecting anonymous information about pages visited, time spent, and error messages encountered. We use this data to improve our website and services.	Persistent
Marketing Cookies	Used to track visitors across websites to display relevant advertisements. We currently do not use marketing or advertising cookies.	—

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. These include:

Vercel: Our hosting provider, which may set essential cookies for deployment and performance monitoring.
Stripe: Our payment processor, which sets cookies related to transaction security and checkout functionality.
Supabase: Our database service, which sets authentication and session cookies.

We do not have direct control over third-party cookies. For more information about how these providers use your data, please refer to their respective privacy policies.

4. How Long Do Cookies Last?

Cookies can be either:

Session cookies: Deleted when you close your browser
Persistent cookies: Remain on your device for a set period (days, months, or years) until they expire or are manually deleted

5. Your Cookie Choices

You can manage your cookie preferences in the following ways:

Browser settings: Most browsers allow you to block, delete, or restrict cookies through their settings. Note that blocking essential cookies may break website functionality.
Cookie consent banner: When you first visit our website, you will be given the option to accept or decline non-essential cookies.
Opt-out links: Where applicable, you may use opt-out links provided by third-party analytics services.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The date of the last update is shown at the top of this page.

7. Contact

If you have questions about our use of cookies or this Cookie Policy, contact us at:

Email: support@promoplay.ca